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ZapCheck Provisions and Service Agreement

To sign up for ZapCheck, click here.

Provisions and Service Agreement for the NIPSCO ZapCheck Electronic Bill Payment Service
    Payment Notice and Billing Questions

    Your NIPSCO bill will be mailed to you as usual. From that day, you'll have adequate time to plan for your automatic payment or contact us if there is any question about your bill.

    Stop Payments

    In addition to questioning any statement, you may also stop any automatic payment by notifying your financial institution at least three business days prior to the payment date. However, when you stop payment on a check, yo are responsible for any charges this may involve. You should also advise us of any requested stop payment.

    Record of Payment

    The amount and date of your automatic payment will be shown on your regular bank statement. This is your proof of payment. If there is a question, or if the amount differs from your bill, you must notify us and your financial institution within 60 days of the date of the statement on which the error is first reflected to initiate an investigation.

    Availability of Funds

    You are responsible for having enough money in the indicated account on the payment date. You will be charged should your payment be returned due to insufficient funds. Also, your electronic bill payment may be cancelled if two payments are returned in a 12-month period.

    Payment Date

    We'll notify you prior to your first ZapCheck payment. Appropriate funds will be transferred from your checking account as you have designated on your application. If a payment is due on a weekend or holiday, your account will be debited on the next business day.

    Termination

    This authorization will remain in effect until we receive written notice from you 30 days prior to the cancellation date or until your service has been terminated.

    Account/Address Change

    Please notify us of any account or address changes to ensure timely payments. You are responsible for submitting a new application when an account or address change occurs.