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Reading Your NIPSCO Meter

Meters are read on or around the same date every month by NIPSCO meter readers. Occasionally, unusual circumstances, such as severe weather, bad road conditions, locked gates, and unfriendly dogs, prevent us from reading your meter. When this happens, we will calculate your bill based on your past energy usage. If you wish to avoid a calculated bill, you can easily and quickly provide us with a reading of your meters. Most meters have either four our five dials with pointers.

Follow these easy steps:

1. Always begin with the dial to the far right.

2. Record the last number the pointer has passed, even if the pointer has almost reached the next number.

3. Follow the same procedure for each dial. Note that as you move from right to left each dial rotates in the direction opposite the one before it. If the first dial rotates clockwise, the next will rotate counterclockwise, the third clockwise and so on.

4. The four or five digit number you record is all we need to measure your energy use for the month.

An example of your electric meter is shown below:

If the pointer is between two numbers, use the smaller number.
(Note: 0 is higher than 9 but lower than 1.)

An example of your gas meter is as follows:

If you have any difficulty reading your meter, please contact your friendly Customer Service Representative at 1-800-4-NIPSCO (1-800-464-7726).

Click here to submit your meter reading online