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Welcome to NIPSCO Customer Service OnlineNow you can receive, view and pay your NIPSCO utility bill via the Internet with EBill!This service is available to all residential and small business customers, through our partnership with industry leader, CheckFree Corporation. Click here to learn about EBill. New bill payment options from NIPSCO and EDS!You may pay your bill using MasterCard, Visa or Discover card, debit card, or personal check. With this service, you may pay your bill via the Internet or over the phone. This service is available to all residential and small business customers through our partnership with EDS. Learn more about EDS Payment Services.
For 24 hour Customer Service, please callNon-Emergency Outside Merrillville:1-800-4-NIPSCO (1-800-464-7726) Credit Department Hours Monday - Friday: 7AM to 7PM Central Standard Time Other Numbers Gas Leak Emergency Line: 1-800-634-3524 Telecommunications Device for the Deaf: 1-800-635-0952
Energy theft: 1-800-548-3401
Call Before You Dig (utility locates): 1-800-382-5544
NIPSCO is dedicated to providing superior customer service 24 hours a day, 7 days a week. For you, this means easy access to our Customer Service Center at any time - day or night. Our friendly Customer Service Representatives are standing by to help you with all of your energy needs. From a simple question to establishing new service, our well-trained staff will be able to assist you as quickly and efficiently as possible. Please note however, on Federally-recognized holidays, we may be operating at reduced staffing levels. Furthermore, our automated DirectLink system is designed to handle most of your account inquiries within a few short minutes. At NIPSCO, communication is key in our commitment to providing superior customer service. |